Privacy policy
BUCKHEAD AUTO GROUP LLC operates this website, including all related information, content, features, tools, products, and services provided to customers through our online platform. Our website is powered by Shopify, which allows us to provide our services, process transactions, manage bookings, and improve the customer experience.
This Privacy Policy explains how Buckhead Auto Group LLC collects, uses, stores, and discloses personal information when you visit our website, use our services, make a purchase or reservation, submit an inquiry, or otherwise communicate with us.
By accessing or using our website or services, you acknowledge that you have read and understand this Privacy Policy.
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Buckhead Auto Group LLC does not share customer SMS opt-in information, phone numbers, or consent records with affiliates or third parties for marketing or promotional purposes.
All text messaging originator opt-in data is kept strictly confidential and is used only to provide direct services requested by the customer.
SMS MESSAGING & COMPLIANCE
By opting into SMS communications, you agree to receive text messages related to Buckhead Auto Group services, including booking confirmations, appointment reminders, vehicle delivery updates, customer support, payment reminders, and important rental updates.
You will only receive SMS messages if you have expressly opted in.
You may cancel SMS notifications at any time by replying “STOP.” After opting out, you may receive one final confirmation message, and no further SMS messages will be sent unless you opt in again.
Reply “HELP” for assistance or contact us directly.
Message frequency varies based on your interactions with our business. Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS DATA PROTECTION STATEMENT
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information may be shared with subcontractors or service providers only when necessary to support direct services, such as customer service, booking management, payment processing, or operational support.
All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with third parties for marketing purposes.
PERSONAL INFORMATION WE COLLECT
We may collect the following categories of personal information:
• Name
• Email address
• Phone number
• Billing address
• Shipping or delivery address
• Driver’s license information
• Insurance information
• Payment information
• Transaction details
• Booking details
• Vehicle reservation history
• Communications with us
• Device information
• IP address
• Website usage information
• Fraud prevention and verification records
HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information directly from you when you:
• Visit our website
• Submit a booking inquiry
• Make a reservation
• Complete a purchase
• Contact customer support
• Provide payment information
• Upload documents
• Communicate with us by phone, email, text, or online forms
We may also collect information automatically through cookies, analytics tools, Shopify, payment processors, and other service providers.
HOW WE USE YOUR PERSONAL INFORMATION
Buckhead Auto Group LLC may use your personal information to:
• Process reservations and payments
• Verify identity and eligibility
• Confirm insurance and driver information
• Coordinate vehicle delivery and return
• Provide customer support
• Send booking confirmations and service updates
• Prevent fraud, chargebacks, and unauthorized activity
• Maintain business records
• Improve our website and services
• Comply with legal obligations
• Enforce our terms, agreements, and policies
HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to trusted service providers when necessary to operate our business, including:
• Shopify
• Payment processors
• Booking and scheduling platforms
• Customer support providers
• Insurance verification providers
• Fraud prevention services
• Cloud storage providers
• Legal, compliance, or collection professionals when necessary
We may also disclose information when required by law, legal process, court order, subpoena, law enforcement request, or to protect the rights, property, safety, or business interests of Buckhead Auto Group LLC.
RELATIONSHIP WITH SHOPIFY
Our website is powered by Shopify. Shopify may collect and process personal information when you access or use our website to help provide, secure, improve, and support our online services.
Information submitted through our website may be processed by Shopify and related service providers in accordance with Shopify’s own privacy practices.
THIRD-PARTY WEBSITES
Our website may contain links to third-party websites or platforms. Buckhead Auto Group LLC is not responsible for the privacy practices, content, security, or policies of third-party websites.
CHILDREN'S PRIVACY
Our services are not intended for children. We do not knowingly collect personal information from anyone under the age of majority. If we become aware that we have collected such information, we may delete it as required by applicable law.
SECURITY & RETENTION
We use reasonable safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
We retain personal information as long as necessary to provide services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.
YOUR RIGHTS & CHOICES
Depending on where you live, you may have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of certain information
• Opt out of certain marketing communications
• Request a copy of your information
• Limit certain uses of your information where applicable by law
You may opt out of promotional emails by using the unsubscribe option in our emails. You may opt out of SMS messages by replying “STOP.”
Even if you opt out of marketing messages, we may still contact you regarding active reservations, payments, safety matters, account issues, legal notices, or service-related communications.
CHANGES TO THIS PRIVACY POLICY
Buckhead Auto Group LLC may update this Privacy Policy from time to time for operational, legal, regulatory, or business reasons. Updates will be posted on this website with the revised “Last Updated” date.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Buckhead Auto Group LLC
3201 Peachtree Rd NE
Atlanta, GA 30305
United States
Email: info@buckheadautogroup.com
Phone: +1 (470) 895-1602