All renters must carry full coverage insurance to be eligible for a rental. Most insurance providers will transfer your existing coverage to the rented vehicle regardless of the make, model, or year. Buckhead Auto Group LLC will verify insurance coverage before confirming a reservation.

Buckhead Auto Group LLC does not sell or provide rental insurance coverage.

In the event of any loss or damage to the vehicle, regardless of fault, the renter's financial responsibility may extend to the full value of the vehicle at the time of rental, less its salvage value, plus expenses for towing, storage, impound fees, administrative fees, and a reasonable charge for loss of use.

Responsibility for theft of the vehicle shall not exceed the reasonable costs incurred by Buckhead Auto Group LLC for loss due to theft up to the vehicle's fair market value if it is determined that the renter or any authorized operator failed to exercise reasonable care or aided or abetted in the theft.

DRIVER'S LICENSE

An acceptable and valid driver's license issued in your state or country of residence must be presented at the time of rental and remain valid throughout the rental period.

If the driver's license is in a language other than English, an International Driving Permit is recommended and must be accompanied by a valid driver's license issued by the renter's home country. An International Driving Permit alone is not sufficient to rent a vehicle.

The country issuing the renter's driver's license must match the point-of-sale requirements applicable to the reservation. If not, the correct point-of-sale product may be applied at the time of rental and additional charges may apply.

PAYMENT

All payments must be completed through the Buckhead Auto Group LLC website or through a secure payment link provided directly by Buckhead Auto Group LLC.

Buckhead Auto Group LLC accepts most major credit and charge cards.

Cash may be accepted for rental charges; however, any required security deposit must be placed on an approved credit or charge card.

Accepted payment cards include:
• American Express
• Visa
• Mastercard
• Discover
• BankAmericard
• Optima Amex

The payment card must have sufficient available credit to cover the estimated rental charges and any required security deposit.

At the time of rental, renters must provide:

1. A valid driver's license
2. A valid credit or charge card in the renter's name
3. Proof of full coverage automobile insurance

LOCAL RENTERS

Local customers residing within the state are welcome to reserve any available vehicle.

Customers must maintain full coverage insurance including liability, collision, and comprehensive coverage applicable to any Buckhead Auto Group LLC vehicle during the rental period.

If Buckhead Auto Group LLC is unable to verify insurance coverage directly with the insurance provider, the reservation may be declined.

DELIVERY & RETURN

Buckhead Auto Group LLC offers multiple vehicle delivery and return options.

Vehicles may be picked up from our office at no additional charge.

Delivery and return services are available throughout Georgia and select surrounding states including Alabama, Tennessee, North Carolina, and South Carolina.

Delivery fees may apply depending on distance and location.

Please contact Buckhead Auto Group LLC for current delivery rates and availability.

RENTAL DURATION

All rentals are billed in twenty-four (24) hour increments.

A rental beginning at 9:00 AM on Saturday must be returned by 9:00 AM on Sunday unless otherwise agreed in writing.

A one-hour grace period is provided.

After the grace period, additional hourly charges may apply.

Rentals exceeding three (3) hours beyond the scheduled return time may be billed an additional rental day unless otherwise approved by Buckhead Auto Group LLC.

REFUNDS

Refunds of deposits or other funds owed are initiated by Buckhead Auto Group LLC after the rental agreement has been closed and the vehicle has been returned.

Refund processing times vary by financial institution and payment processor and may take up to ten (10) business days after initiation.

TRAVEL RESTRICTIONS

Vehicles may not be operated outside the State of Georgia without prior written approval from Buckhead Auto Group LLC.

Unauthorized out-of-state travel may result in additional fees, termination of the rental agreement, vehicle recovery, and other remedies permitted by law.

ADDITIONAL DRIVERS

Additional authorized drivers may be added upon approval.

All additional drivers must:
• Meet age requirements
• Present a valid driver's license
• Meet insurance requirements
• Be approved by Buckhead Auto Group LLC

Additional Driver Fee:
$50.00 per day for each approved additional driver unless otherwise agreed in writing.

SMOKING POLICY

All vehicles operated by Buckhead Auto Group LLC are strictly non-smoking.

Smoking includes:
• Cigarettes
• Cigars
• Marijuana
• Vapes
• E-cigarettes
• Hookah
• Smoke residue
• Ash
• Burn marks
• Lingering odors

Evidence of smoking may result in cleaning, deodorizing, repair, and loss-of-use charges.

CANCELLATION POLICY

Reservations canceled more than twenty-four (24) hours before the scheduled rental start time may qualify for rescheduling or account credit.

Reservations canceled within twenty-four (24) hours of the rental start time may be charged up to one full rental day plus applicable taxes and fees.